I wish I could have told you this in person 2 months ago — but I just wanted to thank you again for everything!! When there is any occasion in the future to come to your company, I sure will pop my head in to say hi : )
- Asuka S. in Washington DC
Great customer service plus free coffee and M&Ms in the reception area. Yeah, Federal Title!
- Gene C. in Washington DC
I had a great experience. Thank you for the professionalism and humor!
- Bersabeh B. in Washington DC
Catherine Schmitt and the entire Federal Title team did a wonderful job with our loan closing. The process was seamless and easy. Everything was very well explained. Thank you.
- Mike R. in Maryland
I am completely impressed by the professionalism of this settlement agent and will be saving their information to my favorites. This settlement agent has shown that they are true professionals with this disclosure — I am very impressed with the service level!
- Patrice M., senior loan officer
Both my loan processor and I wanted to write to thank you for that ridiculous settlement that you helped us coordinate two Friday nights ago. I am sure you remember it well. We must have gone back and forth with that bank well over a dozen times, and it became a two-hour settlement, and you continued to field the changes and manage all the people involved smoothly throughout the whole event. When something like this happens people usually just breath a sigh of relief and forget about it when it is over. But this was absolutely excruciatingly painful for all parties involved, and we just wanted to extend a thank you, and let you know that we remember what you did, and we will not forget it. Thank you for being a professional.
- Brian M., home loan officer
[We wanted] to express our thanks to all of you who worked so hard on our behalf, especially when you have not met us, there was a 12-hour difference and several time sensitive transmissions of emails and faxes. I am aware of dozens of "behind-the-scenes" phone calls and emails that were conducted throughout this entire process. Again, many thanks to all!
- Steve and Lisa P. in Hong Kong
I went with a [title] company recommended by my lender (for $200 less), but really regretted that I had not stuck with Federal Title! As you may recall, I have used you at least three times in the recent past, and have never had any unpleasant surprises.
- Marshall M. in McLean, VA
Thanks so much for your help. We were able to close everything without any problems yesterday afternoon and whole process was pretty quick. I think we will recommend your company to others in future as you went extra to make sure everything be ready for closing. Thanks again for all your help. Really appreciated.
- Sung and Bongsook A. in Loudoun County, VA
Thank you for handling our closing so beautifully. You and your team did an outstanding job — professional and courteous in the face of incredible deadlines.
- Lora S. and Vernon A. in Washington DC
Although we’ve never met, I always believe in recognizing a job well done. With that said, I would be remiss if I didn’t acknowledge the outstanding, if not impeccable, service of Ms. Dedra Roberts.
If I were to say that Dedra was the glue that held transaction together, it would be an understatement. Without boring you both in all the sordid details, this was without a doubt one of the most frustrating deals I have ever worked in my 12-year tenure as a mortgage banker.
But, through it all, Ms. Roberts maintained total and complete professionalism, exhibited superb communication whether it be at 7AM or 9PM (weekends included), and above all, displayed a level or patience and pleasantness that I didn’t believe existed in the title industry anymore. It is because of her that I will seriously consider Federal Title for my future settlement needs.
- Jared F., home loan officer
[Federal Title is] a little over $1,100 cheaper than our earlier estimates. Federal was a great recommendation for title. … They are cheaper than 99% of companies I see and have been incredibly responsive.
- Robert R., senior mortgage planner
Thank you very much for all the hard work and quick responses to all of my inquiries. What I really loved was I really didn't have to make a call or come to your office. I would definitely refer your title company to friends and relatives who are looking to buy or sell as well.
- Duy N. in Washington, DC
You have made a very wise decision in selecting Federal Title. Not only are they very price competitive, but as important they are GOOD - very reliable. I have closed several loans with Federal Title over the past few month and have never been disappointed.
- Chuck Z., home mortgage consultant
Your website made a real difference for my homebuyer. He felt a certain level of control, simply because he was so informed. The transaction was smooth and rapid.
- L. Sheeline, real estate agent
Thanks Todd and Rikki and Joseph. The challenges leading up to closing were quite significant, but the actual closing went very smoothly.
- Homebuyer in Maryland
We want to thank you and your staff, especially your receptionist. She went out of her way, even calling U-haul. ... We definitely will refer your company to our friends and colleagues, and we hope to work with you again in the near future.
- Brian U. and Phuong P. in Bethesda, MD
Thank you sooooooo much, Dedra, for all your hard work. ... I have enjoyed working Michelle and you. You have truly made my closing experience a smooth one! I will definitely recommend Federal Title to friends I know who are buying a home.
- Denise B. in Washington DC
Thanks so much for your help during the closing process on my new apartment. ... The process went quite smoothly, and your reassurance along the way helped reduce my anxiety over the process.
- R. Fagan in Bethesda, MD
Many thanks for your assistance with the sale of my home. I was quite impressed with your firm - which made closing quite easy for me. That's not an easy thing to do when you're trying to sell property from the other side of the world.
- Jim M. in Hong Kong
Love the Quick Quote function on the Web site and recommend Federal [Title] for every loan.
- Trish R., home loan officer
Thank you for the professional service Federal Title provided over the last few weeks.
- K. Betts in Washington, DC
Thank you for a smooth settlement. Please also pass my thanks on to Rikki for having everything organized and making the process leading up to settlement quite painless. Helen was wonderful and welcoming, too.
- E. Naum, real estate agent
Federal Title is nicely priced. ... I always recommend it.
- J. Mahady, real estate agent
Thank you all for your very hard work to make this happen so quickly yesterday. We woke up this morning in our new home and couldn't be happier and more thankful for all you did.
- Nedra P. in Washington DC
Federal Title was always on top of things. I got to view my settlement statement the day before my closing, giving me enough time to ask questions and saving time at the actual settlement table. And the fees were much lower. ... I would recommend Federal Title to any homebuyer, but especially a first-time homebuyer.
- First-time homebuyer in Laurel, MD
Thanks again for your help and patience in this process! I don't know how you do it.
- Sharon L. in Baltimore, MD
I just want to express my appreciation for the professional manner in which Federal Title handled my recent refinancing. Your highly competent and hardworking staff solved numerous problems. ... I will be recommending you to any friends in need of title services. Thanks again.
- Greg H. in Alexandria, VA
Everything went very well and smooth thanks to your excellent preparation. ... I appreciate you for everything from the bottom of my heart. If anyone asks me to recommend anybody for a settlement, I [will be] sure to recommend your place!
- First-time homebuyer in Washington, DC
Thank you for handling things so professionally and expeditiously.
- Howard F. in Washington, DC
I've never had an easier closing! It went smoothly thanks to your excellent communication skills and your good grasp of client service.
- Edward W. in Alexandria, VA
Thank you for your hard work on my transaction. I really appreciate you going the extra mile for me and my clients. ... You are the best!
- S. Gold, real estate agent
Thanks again for your efforts above and beyond the call of duty.
- John B. in Rockville, MD
Both the buyers & sellers were very pleased with the way everything was handled prior to and during settlement. We appreciate the great service.
- Barbara B., real estate agent