Both my loan processor and I wanted to write to thank you for that ridiculous settlement that you helped us coordinate two Friday nights ago. I am sure you remember it well. We must have gone back and forth with that bank well over a dozen times, and it became a two-hour settlement, and you continued to field the changes and manage all the people involved smoothly throughout the whole event. When something like this happens people usually just breath a sigh of relief and forget about it when it is over. But this was absolutely excruciatingly painful for all parties involved, and we just wanted to extend a thank you, and let you know that we remember what you did, and we will not forget it. Thank you for being a professional. 

- Brian M., home loan officer