Although we’ve never met, I always believe in recognizing a job well done. With that said, I would be remiss if I didn’t acknowledge the outstanding, if not impeccable, service of Ms. Dedra Roberts.If I were to say that Dedra was the glue that held transaction together, it would be an understatement. Without boring you both in all the sordid details, this was without a doubt one of the most frustrating deals I have ever worked in my 12-year tenure as a mortgage banker. But, through it all, Ms. Roberts maintained total and complete professionalism, exhibited superb communication whether it be at 7AM or 9PM (weekends included), and above all, displayed a level or patience and pleasantness that I didn’t believe existed in the title industry anymore. It is because of her that I will seriously consider Federal Title for my future settlement needs.
- Jared F., home loan officer