We are committed to safeguarding customer information. To better serve your needs now and in the future, we may ask you to provide us with certain information. We understand that you may be concerned about what we will do with such information - particularly any personal or financial information.
Types of information
Depending upon which of our services you are utilizing, the types of non-public personal information that we may collect include:
- Information we receive from you on applications, forms and in other communications to us, whether in writing, in person, by telephone or any other means;
- Information about your transactions with us or your mortgage lender; and
- Information we receive from a consumer reporting agency.
Use of information
We request information from you for our own legitimate business purposes and not for the benefit of any non-affiliated party. Therefore, we will not release your information to non-affiliated parties except:
- As necessary for us to provide the product or service you have requested of us; or
- As permitted by law.
We may, however, store such information indefinitely, including the period after which any customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or customer analysis.
To the extent necessary for achieving good, marketable and insurable title, we may also provide all of the types of non-public personal information listed above to one or more companies involved with your specific transaction.
Such companies include mortgage lenders, title insurance underwriters, property and casualty insurers and companies involved in real estate services, such as appraisal companies, home warranty companies and escrow companies.
We will not provide any of the information we collect, as described above, to companies that perform marketing services on our behalf.
Confidentiality and security